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CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

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OUR REVIEWS

 (77 Reviews)
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reviewicon4x4 Services

The front desk are always so nice and informative! My car had wheel bearing issues and after just one day at the shop, it drives like new. They offered me a free oil change after referring a friend who ended up getting more issues fixed for less at Bowen, than she was quoted at another shop. Great staff and a trustworthy shop.

, 02/17/2023

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ASE (Automotive Service Excellence)
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