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Call us for all your car needs! 303-651-2220

CODE OF ETHICS

As a member of the TECH-NET Professional program we agree to:

Ethics

  • Recommend corrective and maintenance services and explain to the customer which of these is required now to correct existing problems and which are for preventive maintenance.

  • Offer customers a price estimate for work to be performed.

  • Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer.

  • Make every effort to keep the customer informed about appointments and completion deadlines.

  • Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.

  • Furnish or post copies of any warranties covering parts or service. Use quality Advance Auto Parts auto parts, guaranteed coast to coast.

  • Provide and honor Advance Auto Parts manufacturer warranties.

  • Exercise reasonable care for the customer's property while it is being serviced.

  • Make every effort to fix the customer's vehicle right the "first time".

  • Maintain a system for fair settlement of customer's complaints.

  • Cooperate with established consumer complaint mediation activities.

  • Uphold the high standards of the profession and seek to correct any or all abuses within the automotive industry.

ASSOCIATIONS

  • NASA
  • ASE (Automotive Service Excellence)
  • IDENTIFIX
  • ALL-DATA
  • Mitchell1
  • Car Care Aware

Testimonials

  • Great customer service, family owned and operated, affordable, and most importantly they work with you until you are 100% satisfied!
    -Saugat N.

  • While on a road trip, it became apparent from the sound and feel of my engine that my Honda fit needed new spark plugs. Andreas took care of my car same day, and it's running happy and tight. I highly recommend this shop if you are in the area.
    -Thomas N.

  • I have taken my car to Bowen Street Garage a few times for maintenance and repairs. Every time I go there I am treated well and feel convertible. Dave is a pleasant and knowledgeable person, he makes me feel right at home. Love this place and recommend it to all my friends.
    -Richard W.

  • These guys are fantastic. Honest, fast and very fair prices. Highly highly recommended.
    -David L.

  • Bowen Street Garage works on the trucks for our business. They are super knowledgeable and fairly priced. The people we have worked with there are always great. This is an honest, reputable company that I would recommend to anyone!
    -Mike H.

  • Bowen Street Garage is the only place in Longmont that I would ever take my cars. The owner and the mechanics know what they are talking about and they get the job done. They Rock!!!!
    -Raynell D.

  • They got my car done really fast and they're all really nice and honest. :)
    -Anna R.

  • Great service!! My neighbor recommended them to me and I have been nothing other than satisfied. Great rates and done in a professional, timely manner.
    -Bill L.

  • Absolutely the best place to have any planned or unplanned work done on your car! I bring all of my vehicles here and have never been disappointed. I always know exactly what's needed, what my options are, and the work done is exemplary and always done in a timely manner. They use factory parts for my vehicles and don't charge nearly as much as the dealer, and they stand behind all the work they do. I wouldn't trust anyone else to work on my cars!
    -Barbara M.

  • Loved my experience at Bowen Street Garage. They were super helpful and went out of their way to make sure I had a ride to and from the garage if needed. We had to get the timing belt and water pump replaced and we had done extensive research on pricing. They were EXTREMELY reasonable by far one of the best quotes we had gotten. The customer service was fantastic. The woman working in the office was super fun and explained everything they were doing in detail and handed us a sheet with all of the information itemizing EVERYTHING you were paying for so it really made sense how they got to the price. I would absolutely recommend Bowen Street Garage. They have earned our exclusive business for sure!
    -Tyra T.