Bowen Street Garage
CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
(90 Reviews)
Sabrina Torres, 11/06/2025First time coming after thoroughly reading their reviews. Liz who coordinated logistics was an absolute delight. I’m someone quite intimidated by mechanic shops but I felt very comfortable here. I had oil changed and brakes replaced and was able to be scheduled quickly and my car was complete within hours. They even had a courtesy loaner available that was a life saver during the work day. While car maintenance cost is never fun, their prices were transparent and reasonable for my bronco sport, especially after if felt like pulling teeth from other mechanic shops in town to simply receive a rough estimate for services. I love supporting a quality, local business and am glad I came here. Definitely would recommend!
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